Consumable Safety & Replacement Policy
For your safety and sterile batch integrity, consumable and sublingual formulas cannot be returned once shipped. If your pocket tin arrives damaged or compromised in transit, we replace it immediately.
Safety & Replacement Standard
For your safety and sterile batch integrity, consumable and sublingual formulas cannot be returned once shipped.
If your pocket tin arrives damaged or compromised in transit, we replace it immediately.
Damaged or Defective Shipments
If an item arrives damaged or defective in transit, email hello@optimeno.com with your order number and we will dispatch a replacement immediately at no cost to you.
Managing Upcoming Orders
To prevent a future auto-delivery, you can pause, adjust delivery cadence, or cancel your subscription at any time prior to renewal from your account.